Help CenterWe understand that circumstances can change, and you may need to adjust your subscription. Here's what you need to know about canceling your monthly premium service.
Cancellation Policy
Yes, you can cancel your monthly premium service at any time. We strive to make the process straightforward and stress-free for our users.
Key Points:
- Continued Access: When you cancel, your premium service will continue until the end of the current subscription cycle. This ensures that you can still benefit from premium features without interruption until your cancellation takes effect.
- Account Status: After the end of the subscription cycle, your account will revert to a free account status. You'll still have access to our basic services, allowing you to stay connected with American Police Training.
Refunds and Prorates
Refunds and prorates will be considered on a case-by-case basis. We aim to handle each situation fairly and transparently, ensuring that your concerns are addressed appropriately.
What to Expect:
- Case-by-Case Consideration: Each request for a refund or proration will be evaluated individually, considering the specific details of your situation.
- Support Team Assistance: Our support team is here to help you through the process. If you have any specific circumstances or concerns regarding your cancellation, please reach out to them for personalized assistance.
Steps to Cancel Your Subscription
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Access Your Account: Log in to your American Police Training account and navigate to the subscription settings.
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Select Cancellation: Choose the option to cancel your premium service. Follow the prompts to confirm your cancellation.
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Review Confirmation: Once confirmed, you will receive a notification detailing the end date of your premium service and the transition to a free account.
Additional Support
Our commitment to providing exceptional service extends beyond your subscription. Should you have any questions or require further assistance regarding your cancellation, our support team is readily available to help.
For more detailed information and to explore other training opportunities, visit our FAQ page or contact our support team directly.