What Happens If a Program Is Canceled? | American Police Training

At American Police Training, we strive to deliver our programs as planned, but there are instances where cancellations might be necessary. Understanding what happens in such scenarios can help you prepare and know what to expect.

Notification of Cancellation

If we need to cancel a training program, for reasons such as low enrollment or other unforeseen circumstances, we will notify all registered participants as soon as possible. Timely communication ensures that you are kept informed and can make any necessary adjustments to your schedule.

Key Points:

Reason for Cancellation: Common reasons for program cancellation include low enrollment numbers or logistical issues.
Timely Notification: We prioritize notifying participants promptly to minimize inconvenience.

Refund Policy

In the event of a program cancellation, American Police Training guarantees that you will receive a full refund of any fees paid. This policy is in place to ensure that you are not financially disadvantaged due to circumstances beyond your control.

What You Need to Know:

Full Refund: All fees paid for the canceled program will be refunded in full. There are no deductions or hidden charges.
Processing Time: The refund process will be initiated immediately upon cancellation notification and completed as swiftly as possible.

Steps to Follow

Upon receiving a cancellation notice from us, here are the steps you should take:

Review the Notification: Carefully read the cancellation email or message for specific details about the cancellation and refund process.
Prepare for Refund: Ensure that your payment details are up-to-date in our system to facilitate a smooth refund process.
Contact Support if Needed: If you have any questions or concerns regarding the cancellation or refund, please contact our support team. They are ready to assist you with any queries you may have.

Additional Support

American Police Training is committed to providing a reliable and supportive experience for all participants. Should you face any issues or require further assistance, our support team is available to help guide you through the situation.