What If I Need to Cancel or Reschedule My Training?

3 min. readlast update: 06.25.2024

At American Police Training, we understand that life can be unpredictable. Balancing professional development with personal commitments can sometimes require adjustments to your plans. That's why we've streamlined the process for canceling or rescheduling your training to ensure it’s as hassle-free as possible.

Easy and Straightforward Cancellation and Rescheduling

  • Log Into Your Account:

    • Simply log into your account on our platform to access the options for canceling or rescheduling your training. This user-friendly process ensures you can make necessary changes quickly and efficiently.
  • Refunds for Paid Training:

    • For paid training sessions, refunds are available up until the last open registration date. This policy provides you with the financial flexibility needed if circumstances change.
  • No Fees for Cancellations:

    • We do not charge any cancellation fees. This allows you to manage your training schedule without worrying about additional costs.

Important Considerations

  • Late Cancellations and No-Shows:
    • Please note that cancellation refunds will not be offered for late cancellations or no-shows. It’s important to make any necessary changes as soon as possible to avoid losing your investment in the training.

Flexibility and Support

  • Understanding Unpredictability:

    • We recognize that unforeseen events can disrupt even the best-laid plans. Our cancellation and rescheduling policies reflect our commitment to flexibility and understanding.
  • Comprehensive Support:

    • Should you have any questions or concerns about the cancellation or rescheduling process, our support team is here to assist you. We are dedicated to helping you make the most of your training experience and providing the support you need every step of the way.

How to Proceed

  1. Access Your Account:

    • Log in to your account on the American Police Training website.
  2. Navigate to Your Bookings:

  3. Select Options:

    • Clicking on the detail link in a listed event will take users to a page containing all event details and a list of other attendees. This page also contains a cancellation button to make canceling a reservation easy.
  4. Confirm Changes:

    • Follow the prompts to finalize your changes. If applicable, ensure you request a refund before the last open registration date.

American Police Training is committed to empowering law enforcement professionals by providing an expansive and dynamic directory of training courses. With flexible cancellation policies and comprehensive support, we ensure that every officer has the resources they need to manage their training effectively. For further assistance, please visit our website or contact our support team through the provided channels.

Was this article helpful?